大马邮政局(Pos Malaysia)发文告指出,目前还有大量包裹等待运输,尤其是东马会 比平常更久时间送抵,当局希望在非常时期,民众能够给谅解和耐心等待。
当局解释,由于东马航班减少,所有寄送到东马的包裹预料会延迟送抵,当局正在尽最大的努力及协调工作,以确保所有包裹能够尽快送到顾客手中。
Statement released only after MONTHS of complaints by CUSTOMERS. Get your act together la bukan baru first day you're in this business. MEMALUKAN. And no, no need to reply with "apologies for the inconvenience", show it through ACTION instead. Pos Malaysia BOD and mgmt plz quit.
— Nbk7590 (@nbk7590) June 22, 2020
[PENGUMUMAN]
— Pos Malaysia Berhad (@posmalaysia) June 22, 2020
POS MALAYSIA HADAPI PENINGKATAN JUMLAH BUNGKUSAN MENDADAK
[ANNOUNCEMENT]
POS MALAYSIA EXPERIENCING SURGE OF PARCEL VOLUME#PosMalaysia #Pos4You pic.twitter.com/MulFwhw14k
即使发布上述官方文告,许多人仍对邮政局感到不满,推特用户@mhmdxqb指出,其他快递公司,如Ninja Van和J&T拥有更快速的的服务。


小编尝试搜索与了解其他快递公司目前的情况,而其他公司同样面临与大马邮政局相同情况。
Can shopee stop engaging ninjavan as their courier service. They clearly don’t have enough staff & refuse to do anything about it. What’s the point of setting up an online platform of you can’t keep up with the feedbacks.
— bob ajusshi (hiatus) (@pyupyunim) June 17, 2020
大马邮政局最近的确有不少争议,早前行动限制令期间的包裹增加,员工却不获得任何奖励,无论如何,该公司会确保所有员工的福利得到保护,并正在进行转型计划以扭转业务局面。